Help Center

Getting Started

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. It's built directly into your device.

How do I install my eSIM?

Installation is simple: After purchase, you'll receive a QR code. Go to your device settings, select 'Add eSIM' or 'Add Cellular Plan', and scan the QR code. Follow the on-screen instructions to complete setup.

Account & Billing

How do I manage my subscription?

You can manage your subscription through your account dashboard. Log in to view, modify, or cancel your plans.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other popular payment methods. All transactions are secure and encrypted.

Technical Support

My eSIM isn't working

First, ensure your device is eSIM compatible and that you've followed the installation steps correctly. If issues persist, contact our support team.

How do I check my data usage?

You can check your data usage in your device settings under the cellular or mobile data section, or log into your account dashboard.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Email: support@yolloo.com

Response time: Within 24 hours